DocumentCode :
1366891
Title :
Optimization-Based Methods for Improving the Accuracy and Outcome of Learning in Electronic Procurement Negotiations
Author :
Sundarraj, R.P. ; Shi, Xianjie
Author_Institution :
Dept. of Manage. Sci., Univ. of Waterloo, Waterloo, ON, Canada
Volume :
59
Issue :
4
fYear :
2012
Firstpage :
666
Lastpage :
678
Abstract :
Empirical observations as well as theoretical analysis suggest that negotiation outcome in buyer-supplier situations can be improved by having accurate knowledge about the behavior of one´s counterpart (i.e., negotiation partner). Yet, there is a paucity of research works dealing with the incorporation of learning methods into electronic procurement technologies, especially methods that can work with small amounts of information. This paper presents an application of nonlinear optimization for learning the parameters of a common negotiation decision function. Then, to show the usefulness of learning in a procurement-negotiation interaction, we outline a reaction algorithm that seeks to improve outcome. Detailed computational results with both the learning and reaction algorithms are conducted to demonstrate the viability of our approach.
Keywords :
customer relationship management; decision making; negotiation support systems; optimisation; organisational aspects; procurement; buyer-supplier situations; electronic procurement negotiations; electronic procurement technologies; learning accuracy; learning algorithms; learning methods; learning outcome; negotiation decision function; negotiation outcome; nonlinear learning optimization; optimization-based methods; procurement-negotiation interaction; reaction algorithms; Accuracy; Convergence; Learning; Mathematical model; Optimization; Procurement; Auctions; buyer–supplier negotiation; electronic negotiation; electronic procurement; learning; negotiation tactics; nonlinear optimization;
fLanguage :
English
Journal_Title :
Engineering Management, IEEE Transactions on
Publisher :
ieee
ISSN :
0018-9391
Type :
jour
DOI :
10.1109/TEM.2011.2169417
Filename :
6068240
Link To Document :
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