A field study of the adoption of software process innovations by information systems professionals

With spiraling demand for applications software, the adoption of software development process innovations by systems developers represents a problem of considerable magnitude confronting information systems managers. We report the results of a study focused on the issue of facilitating the movement of experienced COBOL programmers to become users of the C programming language. The study, conducted at a major financial services firm, is based upon a behavioral model of the acceptance of innovations that derives its foundations from research in social psychology, information technology acceptance, and innovation adoption. The model posits a relationship between beliefs about a target new technology and the subsequent adoption of the technology. Beliefs, in turn, are hypothesized to be influenced by a variety of external factors such as training and individual characteristics. Results suggest that certain beliefs do play a central role in determining acceptance behavior. Results also point to external factors such as organizational tenure, prior technical knowledge, training experiences, and perceived job insecurity that have significant effects on these beliefs. Theoretical and practical implications that follow are discussed