Study of Rating Scales for Subjective Quality Assessment of High-Definition Video

With the constant evolution of video technology and the deployment of new video services, content providers and broadcasters always face the challenge of delivering an adequate video quality which meets end-users expectations. The development of reliable quality testing and quality monitoring tools that can be used by broadcasters ultimately requires reliable objective video quality metrics. In turn, the validation of these objective models requires reliable subjective assessment, the most accurate representation of the quality perceived by end-users. Many different subjective assessment methodologies exist, and each has its advantages and drawbacks. One important element in a subjective testing methodology is the choice of the rating scale. In this paper, we make a direct comparison between four scales, which are either included in existing international standards or proposed to be used in future standardization activities related to video quality. We examine the subjective data from the points of view of response behavior from participants, similarity and variability of subjective scores. We discuss these results within the context of the subjective quality assessment of high-definition video compressed and transmitted over error-prone networks. Our experimental data show no overall statistical differences between the different scales. Results also show that the single-stimulus presentation provides highly repeatable results even if different scales or groups of participants are used.