Title :
Study on collaborative service model of food supply chain
Author :
Ruifang Ma ; Xiyan Lv
Author_Institution :
Sch. of Econ. & Manage., Beijing Jiaotong Univ., Beijing, China
Abstract :
Based on an analysis of the characteristics of food supply chain and its typical model, this paper puts forward a new model of food supply chain management, namely, Collaborative Service Model, and analyses it in order to ensure the quality of products, improve food supply chain efficiency and customer satisfaction. Finally, through a case study, the paper demonstrates that Collaborative Service Model is reasonable and effective.
Keywords :
customer satisfaction; food products; product quality; supply chain management; collaborative service model; customer satisfaction; food supply chain management; product quality; Analytical models; Collaboration; Customer satisfaction; Joints; Procurement; Supply chains; central kitchen; collaborative services; food supply chain; joint procurement; supply chain integration;
Conference_Titel :
Service Systems and Service Management (ICSSSM), 2014 11th International Conference on
Conference_Location :
Beijing
Print_ISBN :
978-1-4799-3133-0
DOI :
10.1109/ICSSSM.2014.6943339
