Title :
Toward a technology for organizational memories
Author :
Abecker, Andreas ; Bernardi, Ansgar ; Hinkelmann, Knut ; Kühn, Otto ; Sintek, Michael
Author_Institution :
DFKI, Kaiserslautern, Germany
Abstract :
To meet the growing need for enterprise-wide knowledge management, the authors have developed and fielded a three-layered model for processing knowledge. This article shows how their organizational memory serves as an intelligent assistant and deals with both formal and non-formal knowledge elements in a task-oriented fashion
Keywords :
administrative data processing; knowledge based systems; enterprise-wide knowledge management; formal knowledge elements; intelligent assistant; knowledge processing; nonformal knowledge elements; organizational memory; task-oriented method; Databases; Expert systems; Information systems; Intelligent systems; Knowledge management; Memory management; Natural languages; Performance evaluation; Production facilities; Prototypes;
Journal_Title :
Intelligent Systems and their Applications, IEEE
DOI :
10.1109/5254.683209
