Title :
Work Domain Analysis for network management revisited: Infrastructure, teams and situation awareness
Author :
Paterson, Diana M.
Author_Institution :
Fac. of Comput. Sci., Dalhousie Univ., Halifax, NS, Canada
Abstract :
In this paper preliminary findings are presented from applying Work Domain Analysis (WDA) [33], [23], the first phase of the Cognitive Work Analysis (CWA) framework [33], [23] to the network management domain for the purpose of investigating situation awareness in a network administration team. Our findings suggest that several different strategies are needed to model the problem in different ways.
Keywords :
computer network management; team working; CWA framework; cognitive work analysis; network administration team; network management; situation awareness; work domain analysis; Conferences; Educational institutions; Hardware; Organizations; Software; System performance;
Conference_Titel :
Cognitive Methods in Situation Awareness and Decision Support (CogSIMA), 2014 IEEE International Inter-Disciplinary Conference on
Conference_Location :
San Antonio, TX
Print_ISBN :
978-1-4799-3563-5
DOI :
10.1109/CogSIMA.2014.6816548
