DocumentCode
140619
Title
Work Domain Analysis for network management revisited: Infrastructure, teams and situation awareness
Author
Paterson, Diana M.
Author_Institution
Fac. of Comput. Sci., Dalhousie Univ., Halifax, NS, Canada
fYear
2014
fDate
3-6 March 2014
Firstpage
103
Lastpage
109
Abstract
In this paper preliminary findings are presented from applying Work Domain Analysis (WDA) [33], [23], the first phase of the Cognitive Work Analysis (CWA) framework [33], [23] to the network management domain for the purpose of investigating situation awareness in a network administration team. Our findings suggest that several different strategies are needed to model the problem in different ways.
Keywords
computer network management; team working; CWA framework; cognitive work analysis; network administration team; network management; situation awareness; work domain analysis; Conferences; Educational institutions; Hardware; Organizations; Software; System performance;
fLanguage
English
Publisher
ieee
Conference_Titel
Cognitive Methods in Situation Awareness and Decision Support (CogSIMA), 2014 IEEE International Inter-Disciplinary Conference on
Conference_Location
San Antonio, TX
Print_ISBN
978-1-4799-3563-5
Type
conf
DOI
10.1109/CogSIMA.2014.6816548
Filename
6816548
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