Title :
Using different communication media in requirements negotiation
Author :
Damian, Daniela E Herlea ; Eberlein, Armin ; Shaw, Mildred L G ; Gaines, Brian R.
Author_Institution :
Dept. of Comput. Sci., Calgary Univ., Alta., Canada
Abstract :
Contrary to traditional wisdom, the authors found that, when it comes to requirements negotiations, groups meeting face-to-face perform no better than those using video conferencing and computer support. Furthermore, their study identified a particular distributed group configuration that significantly improved performance and was more conducive to negotiations than face-to-face meetings
Keywords :
group decision support systems; human factors; negotiation support systems; project support environments; software development management; systems analysis; teleconferencing; communication media; computer support; distributed group configuration; face-to-face meetings; group performance; requirements negotiations; video conferencing; Acoustical engineering; Collaborative software; Collaborative work; Multimedia systems; Performance analysis; Performance evaluation; Programming; Telephony; Testing; Video sharing;
Journal_Title :
Software, IEEE
