Title :
Development and evaluation of a model of human performance in a large-scale system
Author :
Zinser, Klaus ; Henneman, Richard L.
Author_Institution :
Brown, Boverie & Cie, Heidelberg, West Germany
Abstract :
Human performance in monitoring and controlling a large-scale system, such as a communication network, is considered. A model of performance in monitoring and controlling a simulated large-scale system is proposed that explicitly incorporates three types of knowledge: system, contextual, and task knowledge. The first two types are represented by a set of rules. The model is further characterized by a fuzzy role prioritization scheme. The model compares favorably to human performance in an experimental validation
Keywords :
human factors; large-scale systems; man-machine systems; communication network; contextual knowledge; fuzzy role prioritization; human performance; human performance model; large-scale system; man machine systems; model; system knowledge; task knowledge; Automatic control; Automation; Communication networks; Communication system control; Context modeling; Control systems; Humans; Large-scale systems; Monitoring; Problem-solving;
Journal_Title :
Systems, Man and Cybernetics, IEEE Transactions on
