DocumentCode :
148433
Title :
A 360-degree evaluation framework for doctoral programs
Author :
Calatrava Moreno, Maria del Carmen
Author_Institution :
Electron. Commerce Group, Vienna Univ. of Technol., Vienna, Austria
fYear :
2014
fDate :
3-5 April 2014
Firstpage :
850
Lastpage :
853
Abstract :
Due to increasing international competitiveness, higher education institutions face the need to assess and enhance the quality of their activities. Usually, industrial quality management models are employed, which successfully assess administrative functions but fail to address educational processes. In this paper we present an assessment framework that overcomes the shortcomings of existing quality evaluation models. Inspired by the 360-degree feedback, we collect the perceptions of the individuals related to an educational program. Furthermore, with the introduction of a dual-scale assessment, we enable stakeholders to judge not only the fulfillment of each criterion but also its relevance. Together with the self-definition of the program, this allows the validation of the program´s objectives, as well as quality assessments with a focus on both the program´s and the stakeholders´ priorities. We provide a formal definition, a set of quality criteria and a categorization of the relevant stakeholders for the assessment of doctoral programs in Computer Science. Furthermore, we present the analytical methods for the weighting and aggregation of information.
Keywords :
computer science education; educational institutions; further education; 360-degree evaluation framework; 360-degree feedback; activity quality assessment; activity quality enhancement; administrative function assessment; analytical methods; computer science; doctoral program assessment; dual-scale assessment; educational processes; educational program; formal definition; higher education institutions; information aggregation; information weighting; international competitiveness; program priorities; quality criteria; quality evaluation models; stakeholder categorization; stakeholder priorities; Educational institutions; Europe; Integrated circuits; Medical services; Total quality management; 360-degree feedback; Quality evaluation; doctoral education; higher education; quality assessment;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
Global Engineering Education Conference (EDUCON), 2014 IEEE
Conference_Location :
Istanbul
Type :
conf
DOI :
10.1109/EDUCON.2014.6826195
Filename :
6826195
Link To Document :
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