DocumentCode
1492446
Title
Supporting a Mobile Workforce
Author
Liu, Siyuan
Volume
12
Issue
3
fYear
2010
Firstpage
4
Lastpage
5
Abstract
The mobile workforce has transformed the business world. Today´s business climate demands a mobile workforce that can provide customer services anytime, solve problems on the go, and stay connected anywhere. As businesses look to do more and encourage the best from their workforce, flexible, on-demand access to information has become a requirement. Enterprises should manage mobility with the same rigor as other IT disciplines-that is, by employing mature corporate processes, applying effective tools, and following best practices.
Keywords
business data processing; mobile computing; business enterprises; corporate processes; customer services; mobile computing devices; mobile workforce; Costs; Customer service; Data security; Isolation technology; Libraries; Mobile computing; Monitoring; Productivity; Roads; Teleworking; Information technology; mobile/wireless;
fLanguage
English
Journal_Title
IT Professional
Publisher
ieee
ISSN
1520-9202
Type
jour
DOI
10.1109/MITP.2010.96
Filename
5466001
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