Title :
From Crowdsourcing to Crowdservicing
Author :
Davis, Joseph G.
Author_Institution :
Univ. of Sydney, Sydney, NSW, Australia
Abstract :
The evolving vision of Web 3.0 is based on the balanced integration of diverse services provided by human agents and machines over the World Wide Web. This is also the intuition that drives crowdservicing, which helps in creating platforms on which new applications and even enterprises can be build. Crowdsourcing as a concept as well as a practice refers to the idea that the Web can facilitate the aggregation or selection of useful information from a potentially large number of people connected to the Internet.
Keywords :
Web services; business data processing; human resource management; outsourcing; Internet; Web 3.0; World Wide Web; crowdservicing; crowdsourcing; human agent; outsourcing; Artificial intelligence; Databases; Human factors; Problem-solving; Semantics; Web services; Web and Internet services; World Wide Web; sociotechnical systems;
Journal_Title :
Internet Computing, IEEE
DOI :
10.1109/MIC.2011.61