• DocumentCode
    1515111
  • Title

    Evaluate user documentation before you buy the software

  • Author

    Pakin, Scott

  • Author_Institution
    Sandra Pakin & Associates Inc., Chicago, IL, USA
  • Issue
    2
  • fYear
    1981
  • fDate
    6/1/1981 12:00:00 AM
  • Firstpage
    75
  • Lastpage
    78
  • Abstract
    Effective user documentation is legible, well illustrated, clearly indexed and written with the user´s needs in mind. Evaluating software documentation before buying helps determine the true cost of installation. This evaluation should cover both communicative and technical quality.
  • Keywords
    DP management; program and system documentation; software; software documentation; user documentation; Documentation; Indexes; Manuals; Materials; Organizations; Terminology; Visualization;
  • fLanguage
    English
  • Journal_Title
    Professional Communication, IEEE Transactions on
  • Publisher
    ieee
  • ISSN
    0361-1434
  • Type

    jour

  • DOI
    10.1109/TPC.1981.6447840
  • Filename
    6447840