Title :
Manual dexterity — What makes instructional manuals usable
Author :
Gleason, J.P. ; Wackerman, J.P.
Author_Institution :
IBM Corp., Lexington, KY, USA
fDate :
6/1/1984 12:00:00 AM
Abstract :
A discussion is presented of how properly designed instructional manuals can meet the needs of operators of home computers, office systems, and word processing equipment. It also details several ways that structure and content presentation can help one produce more effective manuals.
Keywords :
program and system documentation; technical presentation; home computers; instructional manuals; office systems; operators; word processing equipment; Computers; Documentation; Indexes; Manuals; Materials; Training;
Journal_Title :
Professional Communication, IEEE Transactions on
DOI :
10.1109/TPC.1984.6448794
