Crouching error, hidden markup [Microsoft Word]

Microsoft has such a pervasive commercial presence that people working professionally in computing must expect that the company´s behavior will affect their own work and reputation in many ways. It´s difficult to ignore Microsoft and only too easy to snipe at the company, but Microsoft´s effect on the computing profession, as distinct from its effect on the industry, might be harmful to a degree that would justify severe criticism. Microsoft Word´s lack of a versatile and visible markup language can make using the package a nightmare-and reflects poorly on our profession. In addition, one´s struggle to get help from Microsoft technical support can often be fruitless and expensive