Title :
A Target-Based Decision-Making Approach to Consumer-Oriented Evaluation Model for Japanese Traditional Crafts
Author :
Huynh, Van-Nam ; Yan, Hongbin ; Nakamori, Yoshiteru
Author_Institution :
Japan Adv. Inst. of Sci. & Technol., Nomi, Japan
Abstract :
This paper deals with the evaluation of Japanese traditional crafts, in which product items are assessed according to the so-called “Kansei” features by means of the semantic differential method. For traditional crafts, decisions on which items to buy or use are usually influenced by personal feelings/characteristics; therefore, we shall propose a consumer-oriented evaluation model targeting these specific requests by consumers. Particularly, given a consumer´s request, the proposed model aims to define an evaluation function that quantifies how well a product item meets the consumer´s feeling preferences. An application to evaluating patterns of Kutani porcelain is conducted to illustrate how the proposed evaluation model works, in practice.
Keywords :
consumer behaviour; customer profiles; decision making; industries; psychology; Japanese traditional craft; Kansei; Kutani porcelain; consumer feeling preference; consumer request; consumer-oriented evaluation model; personal characteristics; personal feelings; product item; semantic differential method; target-based decision-making approach; Automotive engineering; Beverage industry; Decision making; Design engineering; Electronics industry; Food industry; Machinery production industries; Porcelain; Product design; Psychology; Consumer-oriented evaluation; decision analysis; kansei data; ordered weighted averaging (OWA) operator; recommendation; traditional craft;
Journal_Title :
Engineering Management, IEEE Transactions on
DOI :
10.1109/TEM.2009.2025494