ROI for Technology Projects: Measuring and Delivering Value—D. Brian Roulstone and Jack J. Phillips (Woburn, MA: Butterworth Heinemann, 2008, pp. 343, ISBN-10: 0750685883; ISBN-13: 978-0750685887). Reviewed by P. Andru and A. Botchkarev

Author

Andru, P. ; Botchkarev, A.

Author_Institution

The reviewers are with the Ministry of Health and Long-Term Care, Toronto, ON M7A 1N3, Canada (e-mail: peter.andru@ontario.ca; alexei.botchkarev@ontario.ca).

Volume

59

Issue

4

fYear

2012

Firstpage

766

Lastpage

770

Abstract

This article is an analytical review of the book “ROI for Technology Projects: Measuring and Delivering Value” by Roulstone and Phillips. The authors of the book effectively demystify a popular perception of the return on investment (ROI) metric as an ad hoc calculation based on a simple formula. They promote ROI assessment as a set of procedures that process data to provide an effective evaluation of a project. The book collects and arranges a large volume of material on ROI, and presents it with consistency, in plain English, and at a level which will be appreciated by an information technology (IT) professional. This review highlights several points to be kept in mind by readers of Roulstone and Phillips’ book to encourage unimpassioned expectations of the ROI metric and its implementation for IT initiatives.

Keywords

Book reviews; Engineering management; Information technology; Investments; Performance evaluation; Book review; ROI Methodology; business value; evaluation; information technology (IT); performance measurement; return on investment (ROI); technology;

fLanguage

English

Journal_Title

Engineering Management, IEEE Transactions on

Publisher

ieee

ISSN

0018-9391

Type

jour

DOI

10.1109/TEM.2012.2201722

Filename

6226841