Title :
Voice over Internet protocol and human-assisted e-commerce
Author :
Dècina, Maurizio ; Trecordi, Vittorio
Author_Institution :
Politecnico di Milano, Italy
fDate :
9/1/1999 12:00:00 AM
Abstract :
By fostering the finalization of open standards and the convergence of voice, video, and data, the Internet protocol provides an ideal driver for the definition of the infrastructure for new multimedia and advanced communications applications. Voice over IP represents not only the chance to achieve cost-effective real-time voice communication over IP-based networks, but also the opportunity to build an integrated and open communications service delivery infrastructure. Developments of Web-based information systems and IP telephony in order to enable future e-commerce applications are summarized
Keywords :
Internet telephony; electronic commerce; information resources; integrated voice/data communication; multimedia communication; open systems; telecommunication standards; transport protocols; IP telephony; IP-based networks; Web-based information systems; data; electronic commerce; human-assisted e-commerce; infrastructure definition; integrated communications service; multimedia communications; open communications; open standards; real-time voice communication; video; voice over IP; voice over Internet protocol; Application specific integrated circuits; Business; Collaboration; Communication standards; IP networks; Information systems; Internet telephony; Multimedia communication; Protocols; Web and internet services;
Journal_Title :
Communications Magazine, IEEE
