Study on collaborative technical service system oriented product lifecycle based on multi-agent

With the improvement of enterprises´ informationalization level, traditional technical service method already cannot meet the need of modern production mode. To solve many problems existing in traditional technical services model and improve quality and efficiency of technical service, shorten the producing cycle of product, a new mode of the technical service is presented, which is the collaborative technical services oriented product lifecycle based on the multi-agent technique, network technique and modern communications technique. Function and architecture of the collaborative technical service system are researched. A uniform architecture of technical service is built, knowledge reasoning model for collaborative technical service is studied and assign of the service task is researched. Base on these theories a prototype system of collaborative technical service is developed. Results of the system running prove the theory is correct and the technology is feasible.