Title :
Adding a resilience-enhanced component to the WfMC reference architecture
Author :
Antunes, Paulo ; Mourâo, Hernâni
Author_Institution :
Fac. of Sci. o, Univ. of Lisbon, Lisbon
Abstract :
This paper discusses the extension of the workflow management coalition (WfMC) reference architecture to support organizational resilience. We propose a workflow component responsible for moving control between the system and the operators. The internal architecture of this component is discussed in detail, exposing the fundamental resilience properties: diagnosis, escalation, collaboration, monitoring and recovery.
Keywords :
groupware; workflow management software; collaboration component; escalation component; organizational resilience-enhanced component; workflow management coalition reference architecture; workflow management system; Collaborative work; Computer architecture; Conference management; Control systems; Delay; Frequency; Humans; Monitoring; Resilience; Space technology; Organizational Resilience; Resilient Workflow; Workflow Management;
Conference_Titel :
Computer Supported Cooperative Work in Design, 2009. CSCWD 2009. 13th International Conference on
Conference_Location :
Santiago
Print_ISBN :
978-1-4244-3534-0
Electronic_ISBN :
978-1-4244-3535-7
DOI :
10.1109/CSCWD.2009.4968118
