Government Resources Planning and user satisfaction for Jordan e-government

There is a tremendous need by governments around the world to take advantage of the information revolution particularly the field of ERP and e-government in ordered to attain the optimum method of recourses investment. Traditionally e-government development is organized in to different phases (requirements, analysis, design, implementation, testing and maintenance). To assess whether e-government models we implementing meets all different user requirements in order to increase user performance. E-government model with a large diversity of users suffer from failures to satisfy heterogeneous requirements. A solution for this damaging situation is by deeply and in detail studying and analyzing user satisfaction factors in already implemented models and trying to customize it according to user needs. The future development try to avoid such unsatisfied factors which disturb user and minimized there performance. E- government is considered as hot topic tackled by many researchers as it is considered as future fact especially for the developing countries. This research introduces a case study, Empirical investigation toward enhancing e- government performance in Jordan.