A Web Portal for Bariatric Patients -- Effective Relationships Management

Drawn upon patient relationship management, this project focuses on increasing effectiveness of weight loss surgery by managing the relationship between patients and physicians through a Web portal. Data collection from bar iatric patients and some discussion among physicians and advisory teams provide some basis for Web portal content. Iterations were and will be made based on the collected data from users. Bar iatric patients prefer getting information from physicians and online sources, however, they do not use online WLS resources or websites. The content they would like to access is medical information about WLS, then nutrition and exercise. The supports they prefer to obtain are from family, friends and coworkers. This may lead to unsuccessful support group meetings. Suggested either trust or information overload issue needs to be dealt with.