Title :
Solving quality problems with teams
Author :
Haviland, Paul R.
Author_Institution :
Haviland Consulting Group, Grand Rapids, MI, USA
Abstract :
Two of the most basic skills all employees should have today in a quality oriented company are: effective problem solving and positive team behavior. This paper outlines development of these skills based on one of the most effective problem solving methodologies in practice in the US Automotive Industry, Ford Motor Company´s “Team Oriented Problem Solving” with Eight Disciplines (8-Ds) or eight steps
Keywords :
automobile industry; manufacturing industries; personnel; problem solving; quality control; Ford Motor Company; Team Oriented Problem Solving; US Automotive Industry; employee skills; positive team behavior skills; problem solving skills; quality oriented company; quality problems solving; Automotive engineering; Continuous improvement; Data analysis; Management training; Problem-solving; Production facilities; Project management; Surface contamination; US Department of Energy;
Conference_Titel :
Applied Power Electronics Conference and Exposition, 1995. APEC '95. Conference Proceedings 1995., Tenth Annual
Conference_Location :
Dallas, TX
Print_ISBN :
0-7803-2482-X
DOI :
10.1109/APEC.1995.469003
