User-Centered Design and Evaluation of WAP-Based Systems

Author

Iqbal, Rahat ; Shah, Nazaraf ; Chao, Kuo-Ming ; Karatsivi, Konstantian

Author_Institution

Fac. of Eng. & Comput., Coventry Univ., Coventry

fYear

2008

Firstpage

528

Lastpage

533

Abstract

WAP technology has proliferated in the last few years, and due to this fact, many businesses have been compelled to adopt the m-commerce paradigm. However, the usability aspects of the WAP-based m-commerce systems have not yet been thoroughly addressed. In order to get user acceptability, these applications should be designed using user-centred design and evaluation philosophy. In this paper, we describe the design and development of a WAP-based m-commerce system using user-centred design and evaluation techniques. Several usability issues are discussed, and we have developed a set of usability principles that will help to develop more usable WAP-based systems.

Keywords

electronic commerce; mobile computing; protocols; user centred design; WAP-based systems; evaluation techniques; m-commerce systems; user-centred design; Airports; Business; Chaos; Design engineering; Internet; Synthetic aperture sonar; Usability; User centered design; Wireless application protocol; Wireless networks; M-commerce; System requirements; Usability; WAP;

fLanguage

English

Publisher

ieee

Conference_Titel

e-Business Engineering, 2008. ICEBE '08. IEEE International Conference on

Conference_Location

Xi´an

Print_ISBN

978-0-7695-3395-7

Type

conf

DOI

10.1109/ICEBE.2008.111

Filename

4690662