A Method for Diagnosing Information Technology Governance Processes

The importance of Information Technology in guaranteeing the success of an organization has greatly increased, hence, many models and practices have been developed to improve its effectiveness and efficiency. In order to improve Information Technology practices, however, it is important to initially diagnose current practices and then decide what needs to be improved. This article describes a method which can be used to diagnose Information Technology Governance processes. Initially, a method for diagnosing software processes was used in order to assess Information Technology Governance processes. Then, by analyzing weaknesses faced, a specific method for Diagnosing Information Technology Processes was created, which had already been tested in another organization.