A total solution for NM development

One of the major progresses in the evolution of TMN is that TMN implementations are not currently a subject for standardization, but have to blend and balance a number of divergent constraints such as cost, performance, and legacy deployments, as well as new functionality delivered. There will be many physical architecture implementations, each implementation has to satisfy the needs identified and expressed in both the TMN functional architecture and the TMN information architecture specifications. To provide a QoS end-to-end service to customers, the customer care processes via customer interface management processes and customer oriented service processes should also be included/expanded in the architecture, and this new operation model is called telecom operations map (TOM). It supports understanding service provider processes and driving solutions to service provider problems in business and operations systems and software, therefore, becomes a ´de facto´ industry standard for service provider operations management.