Title :
Customized subscriptions from analytics insights
Author :
Da Silva, Izael ; Bertze, Asa ; Jing Fu ; Yu Wang
Author_Institution :
Ericsson Res., Stockholm, Sweden
Abstract :
In this paper, we describe a research prototype conceived to demonstrate how subscriber analytics can be used to personalize mobile broadband (MBB) offers. The concept relies on the fact that i) the mobile networks are underutilized in certain areas during certain periods and highly loaded in others and ii) the contribution of different subscribers to the network utilization also differs, which can be translated to a cost metric. We demonstrate how the insights produced by the system can be used to perform subscriber segmentation and offer personalization.
Keywords :
broadband networks; mobile computing; personal computing; user interfaces; cost metric; customized subscriptions; mobile broadband offers personalization; mobile networks; network utilization; subscriber analytics; subscriber segmentation; Computer architecture; Graphical user interfaces; Microprocessors; Mobile communication; Mobile computing; Prototypes; Subscriptions;
Conference_Titel :
Network Operations and Management Symposium (NOMS), 2014 IEEE
Conference_Location :
Krakow
DOI :
10.1109/NOMS.2014.6838280