Title :
Application of iterative software development methodologies for reducing service quality gaps
Author :
Galkina, Olga ; Yachenko, Vladimir
Author_Institution :
St. Petersburg Electrotech. Univ. “LETI”, St. Petersburg, Russia
Abstract :
The necessity to satisfy the customers´ needs leads to importance of using some methods of IT-service processes organization and monitoring in order to eliminate the possibility of gaps. The paper presents an approach to the application of iterative software development methodologies for reduction of the service quality gaps.
Keywords :
iterative methods; software prototyping; software quality; IT-service processes organization; agile software development; iterative software development methodology; service quality gaps reduction; waterfall software development; Iterative methods; Monitoring; Planning; Production; Quality management; Software; Standards; IT-service; agile software development; quality management; service quality gaps; waterfall software development;
Conference_Titel :
Electrical and Electronic Engineering Conference (ElConRusNW), Proceedings of the 2014 IEEE NW Russia Young Researchers in
Conference_Location :
St. Petersburg
Print_ISBN :
978-1-4799-2593-3
DOI :
10.1109/ElConRusNW.2014.6839195
