• DocumentCode
    1618179
  • Title

    Pricing and slot allocation for long-term customers of shipping transportation services

  • Author

    Li, Feng ; Liu, Tie ; Cao, Rong Zeng ; Xu, Jun

  • Author_Institution
    Shenyang Ecocity Res. Inst., Shenyang, China
  • fYear
    2010
  • Firstpage
    357
  • Lastpage
    362
  • Abstract
    For a shipping company, it is important to price and allocate slots for long-term customers as they account for a large percentage of its transportation business. In this paper, a segmented pricing and slot allocation strategy is proposed. First, the long-term customers and their cargos are segmented due to their historical transportation business records and their properties. Then based on the segmentation, definitions of standard service and optional service are proposed and models relative to these two conceptions are built, respectively. Sequently, different pricing and slot allocation strategies are presented by simulating uncertain aspects. At last guidelines for shipping companies to make proper decisions are given by analyzing the experiment results.
  • Keywords
    customer services; pricing; transportation; historical transportation business records; long-term customers; optional service concept; pricing strategy; shipping transportation services; slot allocation strategy; standard service concept; transportation business; Sensitivity;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Service Operations and Logistics and Informatics (SOLI), 2010 IEEE International Conference on
  • Conference_Location
    Qingdao, Shandong
  • Print_ISBN
    978-1-4244-7118-8
  • Type

    conf

  • DOI
    10.1109/SOLI.2010.5551551
  • Filename
    5551551