DocumentCode
1620764
Title
Adaptive profiling framework and system for service provisioning
Author
Yang, Shun Xiang ; Zuo, Ying Nan ; Xu, Jing Min ; Tian, Zhong ; Chang, Henry ; Zhang, Liang-Jie ; Chao, Tian
Author_Institution
IBM China Res. Lab., Beijing, China
fYear
2003
Firstpage
264
Lastpage
271
Abstract
Effectively profiling customer, merchant and service information is critical to today´s e-commerce (electronic commerce) environment. The challenge is to build a flexible profiling system to dynamically collect relevant information about consumers according to diverse profiling requirements of different services, so that the services can get provisioned. We present a service hub based two-phase profiling framework equipped with two profiling methods namely Delegated Profiling and Punchout Profiling to address this challenge. Powered by D3Form (Data Driven Dynamic Form) technology, Delegated Profiling is able to cost-effectively collect consumers´ information for services in addition to a common base profiling requirement by specifying service-specific delta. Punchout Profiling enables seamless integration between services´ profiling systems and the hub by the Profiling Punchout Protocol.
Keywords
Internet; adaptive systems; electronic commerce; formal specification; protocols; user modelling; D3Form technology; Data Driven Dynamic Form; Delegated Profiling; Profiling Punchout Manager; Profiling Punchout Protocol; Punchout Profiling; adaptive profiling framework; adaptive profiling system; consumer information collection; e-commerce; electronic commerce; profiling method; protocol; service hub based two-phase profiling framework; service provisioning; service-specific delta; Chaos; Corporate acquisitions; Costs; Demography; Partial response channels; Portals; Privacy; Protocols; Statistics; Web and internet services;
fLanguage
English
Publisher
ieee
Conference_Titel
E-Commerce, 2003. CEC 2003. IEEE International Conference on
Print_ISBN
0-7695-1969-5
Type
conf
DOI
10.1109/COEC.2003.1210258
Filename
1210258
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