Title :
CAFE: a conceptual model for managing information in electronic mail
Author :
Takkinen, Juha ; Shahmehri, Nahid
Author_Institution :
Dept. of Comput. & Inf. Sci., Linkoping Univ., Sweden
Abstract :
The design and implementation of a conceptual model, CAFE (Categorization Assistant For E-mail), is described. The model supports the organization, searching and retrieval of information in e-mail. Three modes are available for satisfying the users´ needs in various situations: the busy mode for intermittent use at times of high stress; the cool mode for continuous use at the computer; and the curious mode for sporadic use when exploring and (re-)organizing messages when more time is at hand. The design of the model is motivated partly by the results of a case study of categorization on the computer screen, and partly by a survey of e-mail clients. The case study was inspired by cognitive science theories. The model is related to information seeking theories in electronic environments. In the implementation each mode required using a different technique. The busy mode uses the text-based Naive Bayesian algorithm, the cool mode uses e-mail filtering rules, and the curious mode uses a combination of clustering techniques known as scatter/gather
Keywords :
Bayes methods; business communication; electronic mail; information retrieval; CAFE conceptual model; Categorization Assistant For E-mail; Naive Bayesian algorithm; busy mode; case study; clustering techniques; cognitive science; cool mode; curious mode; e-mail; e-mail filtering; electronic mail; gather technique; information management; information retrieval; information seeking theories; scatter technique; searching; survey; user needs; Cognitive science; Electronic mail; Humans; Information filtering; Information filters; Information management; Information retrieval; Physics computing; Prototypes; Psychology;
Conference_Titel :
System Sciences, 1998., Proceedings of the Thirty-First Hawaii International Conference on
Conference_Location :
Kohala Coast, HI
Print_ISBN :
0-8186-8255-8
DOI :
10.1109/HICSS.1998.648295