Evaluation model of e-inclusion for Colombian context: Border zone case

This paper presents the application of an evaluation model of e-inclusion in the Colombian border zone. To obtain the results, the research methodology proposed in the evaluation model of e-inclusion was used. It is composed by three stages: i) determine the application context, ii) data collection and iii) generation of reports and analysis. The main results were: to identify that 33.4% of population under study had vulnerable condition but despite their condition they were included in information society. Also, his work allows analyzing in detail the aspects that are considered in the measurement of e-inclusion, such as: access computing devices, Internet access, digital skills, motivational aspects for access Internet; and knowledge and use of service and products available on Internet. The results show that the evaluation model proposed allows obtaining and analyzing information for understand the e-inclusion process considering individual characteristics and particularities of Colombian context.