Abstract :
Product quality depends upon processe quality: it is the process that delivers the required attributes, and as soon as we start asking any interesting questions about a software product we immediately have to ask questions about the process. Against this background, the author asks: what is the relationship between process maturity and process quality; and what is the role of CASE in promoting process quality. The term process maturity has no generally accepted definition. However, for purposes of discussion the author assumes that the term implies concepts closely akin to those embodied in SEI´s Capability Maturity Model (CMM)
