• DocumentCode
    1647819
  • Title

    QFD: a method for guaranteeing communication of the customer voice through the whole product development cycle

  • Author

    Daetz, Douglas

  • Author_Institution
    Hewlett-Packard Co., Palo Alto, CA, USA
  • fYear
    1989
  • Firstpage
    1329
  • Abstract
    The authors briefly describes the program that HP´s (Hewlett-Packard´s) Corporate Quality Department is putting in place to promote the use of QFD (quality function deployment) in new product development. Capsule accounts are given of several HP projects that have used elements of QFD. Lessons learned about the accelerating factors and the pitfalls in implementing QFD are presented
  • Keywords
    quality control; Hewlett-Packard; QC; product development cycle; quality function deployment; Acceleration; Conference management; Councils; Europe; Management training; Organizing; Product development; Quality function deployment; Quality management; Research and development management;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Communications, 1989. ICC '89, BOSTONICC/89. Conference record. 'World Prosperity Through Communications', IEEE International Conference on
  • Conference_Location
    Boston, MA
  • Type

    conf

  • DOI
    10.1109/ICC.1989.49897
  • Filename
    49897
    • Link To Document
    https://search.isc.ac/dl/search/defaultta.aspx?DTC=49&DC=1647819