Notice of RetractionA comprehensive adoption model of e-Government services in developing countries

Notice of Retraction

After careful and considered review of the content of this paper by a duly constituted expert committee, this paper has been found to be in violation of IEEE´s Publication Principles.

We hereby retract the content of this paper. Reasonable effort should be made to remove all past references to this paper.

The presenting author of this paper has the option to appeal this decision by contacting TPII@ieee.org.

Governments in the world are developing electronic governments (e-Governments) to offer better services to their citizens. By transferring from traditional government to e-Government, users will get services from government agencies much quicker without the delay caused by paper submission. Faster Government response will improve and enhance the relationship between citizens and their governments and improve the overall quality of the government services. Furthermore, governments will be more efficient and transparent as they transfer their services to e-Services. Studies show that in many cases implementing the e-Government services were not as successful as it was expected. Technology is the first need in implementing e-Government services; success in e-Government service implementation is 20 percent technology and 80 percent people, processes, and organizations. One of the problematic issues is the improper adoption of the e-Services. Several adoption models were introduced and tested, especially in developed countries. This study tries to define and propose a comprehensive adoption model suitable for developing countries using the most popular models which are TAM, TAM2, DOI and UTAUT. Also, in this model, trustworthiness as an important influencing factor is included.