Title :
Notice of Retraction
Review and prospect on the research of quality management in public sectors in China
Author_Institution :
Sch. of Gov., Central Univ. of Finance & Econ., Beijing, China
Abstract :
Notice of Retraction
After careful and considered review of the content of this paper by a duly constituted expert committee, this paper has been found to be in violation of IEEE´s Publication Principles.
We hereby retract the content of this paper. Reasonable effort should be made to remove all past references to this paper.
The presenting author of this paper has the option to appeal this decision by contacting TPII@ieee.org.
The thesis reviewed the development of the research on quality management in public sectors in China from three aspects by the numbers, which initiated from the end of 1990s, including the deploitation and development of the research field; the theoretical basis of quality management in public sectors; the research on the practice of quality management in public sectors in China. Based on the reviews above, the author pointed out the future research direction of quality management in public sectors according to the compendious model.
Keywords :
customer satisfaction; performance index; public administration; quality management; China; public sector; quality management; Educational institutions; Propulsion; public sector; quality management; research prospect;
Conference_Titel :
Advanced Management Science (ICAMS), 2010 IEEE International Conference on
Conference_Location :
Chengdu
Print_ISBN :
978-1-4244-6931-4
DOI :
10.1109/ICAMS.2010.5552996
