• DocumentCode
    1651177
  • Title

    Notice of Retraction
    Review and prospect on the research of quality management in public sectors in China

  • Author

    Yu Peng

  • Author_Institution
    Sch. of Gov., Central Univ. of Finance & Econ., Beijing, China
  • Volume
    2
  • fYear
    2010
  • Firstpage
    613
  • Lastpage
    616
  • Abstract
    Notice of Retraction

    After careful and considered review of the content of this paper by a duly constituted expert committee, this paper has been found to be in violation of IEEE´s Publication Principles.

    We hereby retract the content of this paper. Reasonable effort should be made to remove all past references to this paper.

    The presenting author of this paper has the option to appeal this decision by contacting TPII@ieee.org.

    The thesis reviewed the development of the research on quality management in public sectors in China from three aspects by the numbers, which initiated from the end of 1990s, including the deploitation and development of the research field; the theoretical basis of quality management in public sectors; the research on the practice of quality management in public sectors in China. Based on the reviews above, the author pointed out the future research direction of quality management in public sectors according to the compendious model.
  • Keywords
    customer satisfaction; performance index; public administration; quality management; China; public sector; quality management; Educational institutions; Propulsion; public sector; quality management; research prospect;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Advanced Management Science (ICAMS), 2010 IEEE International Conference on
  • Conference_Location
    Chengdu
  • Print_ISBN
    978-1-4244-6931-4
  • Type

    conf

  • DOI
    10.1109/ICAMS.2010.5552996
  • Filename
    5552996