Title :
Organizational environment and operator culture
Author :
Morisseau, Dolores S. ; Schoenfeld, Isabelle E.
Author_Institution :
US Nucl. Regulatory Comm., Washington, DC, USA
Abstract :
The Commission´s recent experiences with several plants with operational problems has brought to light management processes and policies that have produced and phenomenon that has been termed ´organizational environment/operator culture´. This phenomenon has been characterized as the attitudes, norms, practices, and history of the utility and its personnel and the role these characteristics play in creating an atmosphere that have either positive or negative effects on nuclear operational performance. The authors discuss the characteristics of an unhealthy organizational environment/operator culture that existed at two plants and the effects these characteristics may have had on the safe operation of the plant.<>
Keywords :
management; nuclear power stations; personnel; management processes; nuclear power stations; operational performance; operator culture; personnel; Communication system control; Environmental management; Hardware; Licenses; Nuclear facility regulation; Personnel; Power engineering and energy; Power generation; Standards organizations; Systems engineering and theory;
Conference_Titel :
Human Factors and Power Plants, 1988., Conference Record for 1988 IEEE Fourth Conference on
Conference_Location :
Monterey, CA, USA
DOI :
10.1109/HFPP.1988.27568