Performance Measures for Improvement of Maintenance Effectiveness: A Case Study in King Abdullah University Hospital (KAUH)

This study was conducted in order to assess the needs of performance measures improvement of the health care services; it involved the radiology department at King Abdullah University Hospital (KAUH) in Jordan. Usefulness of the mean time between failures (MTBF), the mean time to repair (MTTR) and availability (A) of the equipments and the underlying types of information required for the improvement of the maintenance system provide guidance to biomedical engineers or maintenance managers endeavoring to develop strategy for maintaining subunits. The results show that despite the general increase in availability (A) of equipments, still there is a considerable mean time to repair (MTTR) of the equipments from the registered failure day, this (MTTR) varies according to the type of equipment and its complexity. There are many advantages of such analysis