Title :
An analytical hierarchy process approach to the analysis of quality in telecommunication systems
Author :
Douligeris, Christos ; Pereira, Ian
Author_Institution :
Dept. of Electr. & Comput. Eng., Miami Univ., Coral Gables, FL, USA
Abstract :
An analytic hierarchy process (AHP) approach that can be used either for the analysis and comparison of the quality of several telecommunications companies or for the evaluation of alternate technologies in telecommunications is presented. The method is based on pairwise comparison between several factors that affect the quality of service in a hierarchical structure. A particular formulation is presented and discussed extensively
Keywords :
quality control; telecommunication services; telecommunication systems; analytical hierarchy process; hierarchical structure; pairwise comparison; quality analysis; quality of service; telecommunication systems; telecommunications companies; Communication industry; Costs; Distributed parameter circuits; Quality of service; Signal to noise ratio; Surges; Telecommunication services; Telecommunication switching; Telephony; Voltage;
Conference_Titel :
Global Telecommunications Conference, 1992. Conference Record., GLOBECOM '92. Communication for Global Users., IEEE
Conference_Location :
Orlando, FL
Print_ISBN :
0-7803-0608-2
DOI :
10.1109/GLOCOM.1992.276672
