Title :
Grey decision making on selection mode of B2C e-business logistics distribution
Author :
Sun, Ximing ; Lu, Qiang
Author_Institution :
School of Management, Wuhan Institute of Technology, WuHan, China
Abstract :
Logistics distribution of business model is divided into four categories in the paper. Analyzing the intrinsic properties of all kinds of logistics distribution modes, the paper uses the grey situation decision method to compare with and analyze four main logistics distribution modes. It can help enterprises to choose the right distribution model, reduce costs and improve customer service levels. Provide theoretical reference in the choice of B2C e-commerce business logistics distribution models on the overall evaluation of each factor.
Keywords :
Customer services; Decision making; Educational institutions; Logistics; Outsourcing; Sun; grey situation decision; intrinsic property; logistics distribution mode; synthesis effect measure;
Conference_Titel :
E -Business and E -Government (ICEE), 2011 International Conference on
Conference_Location :
Shanghai, China
Print_ISBN :
978-1-4244-8691-5
DOI :
10.1109/ICEBEG.2011.5886849