A generic lifecycle-based service management information modeling

Author

Xia, Hai-Tao ; Meng, Luo-ming ; Qiu, Xue-song

Author_Institution

Nation Lab. of Switching Technol. & Telecommun. Network, Beijing Univ. of Posts & Telecommun., China

fYear

2003

Firstpage

1387

Abstract

The research of service management information model can bring forward the following benefits: unified service planning and provisioning, consistency among the functionality models in the service supply chain and correctness of the mapping between management requirements and management functions. In this paper, we have proposed a lifecycle-based generic modeling method on service management information, which adopts a requirement mapping in a top-down manner to define managed objects in the segments of service lifecycle. The model can be referenced as a meta-model to direct the development of service management systems.

Keywords

information management; telecommunication network management; telecommunication services; lifecycle-based generic modeling method; mapping correctness; service management information; service supply chain; unified service planning; unified service provisioning; Electronic mail; Environmental management; Information management; Quality of service; Supply chain management; Supply chains; Technology management; Technology planning; Telecommunication network management; Telecommunication switching;

fLanguage

English

Publisher

ieee

Conference_Titel

Computers and Communication, 2003. (ISCC 2003). Proceedings. Eighth IEEE International Symposium on

ISSN

1530-1346

Print_ISBN

0-7695-1961-X

Type

conf

DOI

10.1109/ISCC.2003.1214307

Filename

1214307