A survey on the effectiveness of the Internet-based facilities in software engineering education

This work reports on a study on the effectiveness of the usage of Internet based facilities in 4 graduate and undergraduate classes in software engineering. In the framework of this study it appears that the electronic communication media in engineering classes is effective if used as a complement to the traditional "face-to-face" communication, rather then as a substitute to it. Decision making activities are more effective if performed face-to-face, while Internet is more convenient for task and process oriented activities. Also, differences in the appreciation of Internet exist between graduate and undergraduate students.