The Perfect Clinical Information System Implementation: Does It Exist? A Literature Review Of Critical Success Factors in Systems Implementations in the Healthcare Industry

Summary form only given. This paper is the result of a comprehensive literature review of new information system implementations within the health care environment. An introduction to the healthcare industry, including current opportunities and challenges, is offered and common critical success factors and pitfalls of system implementations are identified and discussed. In addition, organizational roles and behavior during major system changes are analyzed within the context of healthcare organizations. Finally, recommendations for further study are provided and evaluated for their potential value toward improving outcomes in system implementations at healthcare institutions.