Title :
Design of a measurement tool for end-user e-Business competency and its applications
Author :
Yoon, Chui Young
Author_Institution :
Sch. of Electr., Chungbuk Nat. Univ., Cheongju
Abstract :
E-business management requires end-user e-business capability for performing their given tasks and improving their business performance in an e-business environment. A measurement tool for end-user e-business competency is designed by the measurement factors and items, a measurement system, and process and method. This tool Is developed by factor analysis and reliability analysis through a pilot test. It is a 16- item tool that can measure an end-user e-business competency in an e-business environment. The utilization and application of the tool is confirmed by applying it to measuring the e-business competency of end-users in an enterprise with an e-business environment and by presenting their measurement results.
Keywords :
electronic commerce; end-user e-business competency; factor analysis; measurement tool; reliability analysis; Application software; Business communication; Cities and towns; Design engineering; Electric variables measurement; Environmental management; Personnel; Software measurement; Testing; Web and internet services; End-User; Measurement Factor and Item; Measurement Tool; e-Business Competency;
Conference_Titel :
Computer Supported Cooperative Work in Design, 2008. CSCWD 2008. 12th International Conference on
Conference_Location :
Xi´an
Print_ISBN :
978-1-4244-1650-9
Electronic_ISBN :
978-1-4244-1651-6
DOI :
10.1109/CSCWD.2008.4537116
