DocumentCode
1715663
Title
Development of a REST Web Service to help organizations promote customer involvement in online Corporate Social Responsibility
Author
Shetty, S.D. ; Sethi, Sameer ; Vadivel, S.
Author_Institution
BITS Pilani, Dubai, United Arab Emirates
fYear
2012
Firstpage
234
Lastpage
240
Abstract
Corporate Social responsibility is an initiative taken very seriously by the corporate world, stakeholders as well as society at large. This in turn creates a positive impact both in terms of social awareness in terms of environmental effects, human rights as well as ethical issues This paper discusses the development of a REST Web Service named AskToDonate. It gives companies and organizations an innovative way to conduct their Corporate Social Responsibility (CSR) activities by allowing their customers to choose which projects to donate or contribute to from a list of projects which the company endorses. The companies can collect the users´ votes via their websites using the embedded client and forward donations accordingly.
Keywords
Web services; Web sites; corporate social responsibility; customer relationship management; environmental factors; organisational aspects; social aspects of automation; AskToDonate; CSR activity; REST Web service; Web sites; customer involvement; embedded client; environmental effects; ethical issues; human rights; online corporate social responsibility; organizations; social awareness; Corporate Social Responsibility; JSON; Java; REST-Web Service; XML;
fLanguage
English
Publisher
ieee
Conference_Titel
Cloud Computing Technologies, Applications and Management (ICCCTAM), 2012 International Conference on
Conference_Location
Dubai
Print_ISBN
978-1-4673-4415-9
Type
conf
DOI
10.1109/ICCCTAM.2012.6488105
Filename
6488105
Link To Document