A pragmatic strategy for creative requirements elicitation: From current work practice to future work practice

Requirements elicitation is challenging in research oriented projects which usually focus on innovations in terms of providing boundary-pushing solutions that potentially change current work practice for the users in the domain of interest. Hence, requirements engineers need to find a way to bring together the diverse expectation and interests within the context of fast moving technologies and conservative work practice. This paper introduces a pragmatic strategy developed in an EU project that defines the goal, the scope and four principles about how to bring all stakeholders together to work on creative ideas towards future work practice of end users.