Supporting web development in the OPEN process: additional tasks

To support commercial-strength Web development, it is as important to utilize a process as it is in regular, non-Web information systems development. We evaluate the efficacy of an established OO/CBD development process (OPEN), in Web development and propose new and amended activities and tasks that should be included in OPEN to fully, support the new demands of Website construction and the delivery of business value on the Web. Sixteen new tasks are identified together with one new activity. Four subtasks of particular relevance to the interface based on usage centered design are also advocated