The roles of team skills training and team building in improving performance

Team skills training has been a part of control room crew development for a number of years. Team building has been receiving attention as an effective approach to continued improvement of team performance. Although both team skills and team building are focused on the process of team effectiveness, they are not interchangeable. Team building with a group that has not yet been exposed to team skills is not likely to be successful. Conversely, the fact that a control room crew possesses superior team skills does not necessarily ensure team success. Both team skills training and team building play an important role in the ability of control room crews to become high performance teams.<>