Capturing changes in decision-maker behavior

Author

Fiebig-Brodie, C.B. ; Hayes, C.C.

Author_Institution

Illinois Univ., Urbana, IL, USA

Volume

2

fYear

2000

fDate

2000

Firstpage

1111

Abstract

A challenge for the designers of decision support systems (DSSs) is that the introduction of a decision aid into a complex domain often generates new, unexpected user needs. In this paper, we discuss how the iterative application of an experience-centered design methodology called DAISY (Design Aid for Intelligent Support SYstems) provides concrete methods for modeling these changes and identifying new system requirements caused by the introduction of the DSS. We illustrate the iterative use of DAISY in the design, evaluation and modification of Fox, a DSS intended to assist expert military users by helping them to generate and evaluate a broad range of plan options

Keywords

behavioural sciences computing; decision support systems; military computing; planning; software prototyping; DAISY; DSS; Fox; decision aid; decision support systems; decision-maker behavior change capture; experience-centered design methodology; expert military users; intelligent support systems; iterative application; military plan options; system requirements identification; user needs; Buildings; Concrete; Costs; Decision support systems; Design methodology; Intelligent systems; Iterative methods; Protocols; Spread spectrum communication; Stress;

fLanguage

English

Publisher

ieee

Conference_Titel

Systems, Man, and Cybernetics, 2000 IEEE International Conference on

Conference_Location

Nashville, TN

ISSN

1062-922X

Print_ISBN

0-7803-6583-6

Type

conf

DOI

10.1109/ICSMC.2000.886000

Filename

886000