Applying the technology transition model to GSS fielding

This paper outlines the efforts to introduce a proven GSS into two similar organizational contexts over a one year period. The installations, and subsequent technology transitions took place aboard two different US Navy ships. Using the principles of action research, the project began with interventions based on the Technology Transition Model (TTM). The goal of the interventions was to engender sufficient acceptance of GSS to create a self-sustaining community of GSS users. This research was based on an extension on the Technology Acceptance Model (TAM) known as the Technology Transition Model (TTM). The article provides an explanation of the TAM, the TTM and their related concepts. Next, it outlines background for military decision-making in that context. It then presents background information about the development and fielding of a specific GSS. Finally, it summarizes the lessons learned in the field during the application of the TTM in two unique fielding efforts.