From intuition to institution: supporting collaborative diagnoses in telemedicine teams

Medical diagnosis in spatially and temporally distributed telemedicine teams is a complex process that necessitates application of medical diagnostic skills and experience to data collected from a patient. Medical teams are often brought together from various organizations and specializations on an ad hoc basis to perform diagnoses. When these telemedical teams are disbanded, the process knowledge created during their activities is often lost. In this paper we identify group-level problems associated with such collaborative work. We then propose the initial requirements for a Web-based collaborative system to facilitate such processes while capturing knowledge of processes, decisions, context, and influencing factors in an organizational memory information system.